Scheduled Maintenance for Telephone System

On Friday, August 16th, from 6:00pm to 9:00pm, District Telecom Administrators will perform service-affecting maintenance on the District’s telephone systems. The maintenance work will improve fault-tolerance and resiliency of the district’s telephone system allowing it to continue to provide services even through major failures. While this work is underway, inbound and outbound calls to and from 547 numbers district-wide will receive a busy signal and voice mail will be unavailable.

System Updates

Please be advised that Home Access Center (HAC) and BusinessPLUS will be temporarily unavailable on Saturday, July 20, from 8:00am until 5:00pm for scheduled system maintenance.

District-wide Voicemail Outage

Voice mail services are offline throughout the District.  The Information Technology Department is working to restore service now but we do not currently have an estimated time to repair.  Until service is restored, calls that would normally go to voice mail will receive dead air.

Voicemail Outage

Voicemail services are temporarily unavailable throughout the district following an unexpected outage this morning. The outage affects both schools and school board facilities. Technicians are working to restore voicemail services as quickly as possible, however, the estimated time of repair has not been determined.

Phone & Voicemail Outage

Schools in northern St. Johns County are currently without telephone service due to an unexpected AT&T outage. In addition, the entire district including both schools and facilities are without voicemail at this time. AT&T technicians and district tech support specialists are working to resolve these issues as quickly as possible.

Internet & phone outage at South Woods Elementary School

Internet and telephone services are temporarily unavailable at South Woods Elementary School following an unexpected outage this morning. Technicians are working to restore these services as quickly as possible, however, the cause of the outage and the estimated time of repair have not been determined. If you need to contact the school in the meantime, you may call the district switchboard at (904) 547-7500 which will relay your message to the school.

LMS and OPES Internet & Phone Outage – Update 1

Internet and telephone services are temporarily unavailable at Alice B. Landrum Middle School and Ocean Palms Elementary School. AT&T technicians have identified the issue as a cut fiber-optic cable and are working to locate and repair it. The estimated time of repair has not been determined. If you need to contact these schools in the meantime, you may call the district switchboard at (904) 547-7500 which will relay your message to the school.

LMS and OPES Internet & Phone Outage

Internet and telephone services are temporarily unavailable at Alice B. Landrum Middle School and Ocean Palms Elementary School. The cause of the outage and the estimated time of repair have not been determined. AT&T technicians are currently investigating the issue. If you need to contact these schools in the meantime, you may call the district switchboard at (904) 547-7500 which will relay your message to the school.

Internet & phone outage at TCES – Update

Internet and telephone services are temporarily unavailable at Timberlin Creek Elementary School following an unexpected outage earlier in the afternoon. The cause of the outage and the estimated time of repair have not been determined. AT&T technicians are at the school investigating the issue. If you need to contact the school in the meantime, you may call the district switchboard at (904) 547-7500 which will relay your message to the school.

Internet & phone outage at TCES

Internet and telephone services are temporarily unavailable at Timberlin Creek Elementary School. The cause of the outage and the estimated time of repair have not been determined. AT&T technicians are currently investigating the issue. If you need to contact the school in the meantime, you may call the district switchboard at (904) 547-7500 which will relay your message to the school.